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Motorola Device Help Application Vulnerability

Motorola Security Advisory: MML-2023-50067

Scope of Impact: Motorola Device Help application

Potential Impact: Information Disclosure

Severity: Medium

CVE Identifier: CVE-2023-41818

Summary Description


Security Researchers at Oversecured discovered and reported a vulnerability for the Motorola Device Help application, that could allow an attacker to read logging data. When the user uses Device Help to send logs to Motorola, the logs are temporarily stored on the SD card.
 
Mitigation Strategy for Customers (what you should do to protect yourself):
  • Update your Motorola phone to the latest software version. Software versions with a Security Patch Level of 2023-12-01 or later includes a fix for this vulnerability.
  • Download apps only from authorized sources, like the Google Play Store.
  • Do not hand your phone over to someone you do not trust.
 
Acknowledgement: Motorola thanks Sergey Toshin and Illia Khorolskyi of Oversecured (ovesecured.com).
 
Product Impact: Motorola Phones
 

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